Moon Palace Jamaica, Ocho Rios ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Main Street, Ocho Rios, Jamaica

“Nestled right on the beach, this hotel offers breathtaking views and easy access to all the must-see attractions nearby.”view full review

Moon Palace Jamaica is a 5-star family-friendly resort offering luxurious accommodations and a range of amenities including a dolphinarium, multiple swimming pools, and a comprehensive spa. Rated 7.8/10 on Booking.com, the hotel features various dining options and upscale facilities geared towards both adults and children.

Rooms & Amenities

Moon Palace Jamaica offers a variety of spacious accommodations, including family suites with two connecting rooms, one with a king-size bed and the other with two double beds. Each room features a private balcony with ocean views, flat-screen TV, minibar, and premium toiletries.

Dining & Leisure

The resort provides unlimited access to gourmet dining options featuring local and international flavors. Guests can enjoy relaxed dining experiences or grab snacks at various on-site bars including a beachside venue.

Leisure & Services

Awe Spa at Moon Palace Jamaica offers luxurious treatments and a selection of restorative massages and calming facials. The resort includes multiple swimming options, sports facilities, and a dedicated area for kids to enjoy games and activities.

Location & Transportation

Moon Palace Jamaica is situated close to attractions like Dunn's River Falls and Ocho Rios Bay Beach. Nearby transport options include the Beach Club Hop and Knutsford Express bus services, making travel convenient for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Ocean View Balcony Kids & Teens

2 persons

30 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Superior Walk Out Suite Ocean View Kids & Teens

2 persons

47 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Superior Honeymoon Suite Ocean View King Size Bed

2 persons

30 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Superior Junior Suite Ocean View Kids & Teens

2 persons

47 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Ocho Rios500 m

Airports

Ian Fleming International (OCJ) 16.6 km

Norman Manley International (KIN) 95.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Varieties!

During my stay, I was absolutely impressed with the wide variety of dining options available. I particularly enjoyed the Sundeck restaurant, where the food was fresh and delicious. The Quattro formaggi pizza and Irie linguini alfredo were highlights of my meals. The staff were attentive, and every dining experience felt nice. I can't wait to return and indulge in those flavors again!

Henry123. Canada, Read full review on

Relaxing Spa Experience

I had a wonderful time at the spa! The 80-minute aromatherapy massage was heavenly. The ambiance was calming, and it truly felt like a retreat. The hydro circuit experience was also enjoyable, guided by friendly staff who made sure I felt comfortable. It was the perfect way to unwind during my vacation.

GeorgiaLovesTravel. Australia, Read full review on

Fun Activities Galore!

I had a blast trying the FlowRider and enjoying water sports during my trip. The staff made the experience so much fun, especially during the surfing lessons! I laughed and had a great time while learning something new. The gym was also well-equipped, allowing me to stay fit even while on vacation. Highly recommend joining in the activities!

EmilyAdventures. United States, Read full review on

Kids' Activities Rock!

Traveling with my kids was so easy and enjoyable thanks to the fantastic children's amenities. The playroom was well-staffed and offered a variety of activities that kept them entertained. They absolutely loved swimming with the dolphins, which was a highlight of our family trip. It was heartwarming to see them so engaged and happy!

JamesFamilyFun. United Kingdom, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Main Street, Ocho Rios, Jamaica

Map view

Main Street, Ocho Rios, Jamaica

City landmarks

Landmark

Dunn's River Falls and Park

3.3 km

Landmark

Coyaba River Garden and Museum

860 m

Park

Konoko Falls

2.4 km

Gallery

Harmony Hall Art Gallery

1.2 km

Church

Our Lady Of Fatima Roman Catholic Church

1.2 km

Park

Turtle River Park

930 m

Shopping Area

Taj Mahal Shopping Center

930 m

Event hall

Island Village

1.2 km

Landmark

The Enchanted Gardens

2.7 km

Beach

Mahogany Beach

1.1 km

Beach

Fisherman Beach

1.4 km

Garden

Shaw Park Gardens & Waterfalls

2.3 km

Park

Shaw Park Gardens

2.3 km

Landmark

The Turtle River Falls & Gardens

2.7 km

Landmark

Shaw Park Botanical Gardens

2.7 km

Nearby

Ocho Rios Fort

510 m

Tower Isle

Harmony Hall Jamaica

510 m

Port Maria

Brimmer Hall Estate

510 m

Bonham Spring

Irie River

860 m

Beach

Ocho Rios Bay Beach

750 m

Ocean Village Shopping Centre

330 m

Church

Ocho Rios

380 m

Market

Progressive Foods

490 m

Ocho RiosJamaica

Top of the Mountain

860 m

Mall

Soni's Plaza

170 m

Park

Rexo Plaza

280 m

Market

Champion Supermarket

310 m

Market

Ocho Rios Craft Market

410 m

Church

Bethel Tabernacle United Pentecostal Church

430 m

Ocho Rios Clock Tower

500 m

Restaurants

Taste Of India

360 m

50 Main Street Shop 15A

Mama Marley's

410 m

520 Main Street

Club Foreplay

380 m

47 Main St

Mom's

560 m

Main Street at Moon Palace Jamaica

John Crow's Tavern

760 m

10 Main Street

Jam-fusion Restaurant

740 m

12 Main Street

Sugar Pot Ruins Beach & Restaurant

860 m

1 Rio Novo

Rasta Taco Jamaica

860 m

Turtle River Road Shop 12/31 Island Village Shopping and Entertainment Centre

The Boardwalk Bistro

860 m

Island Village

Jimmy Buffett's Margaritaville Ocho Rios

1.2 km

Turtle Beach Rd.

Reviews and Ratings

Feedback from previous guests about their experience.

Layla

United Kingdom, January 2025

8.6/10

We had an incredible week at this resort, with attentive staff, a beautiful beach, and plenty of activities. The rooms were comfortable and well-appointed, perfect for our family's needs. The only downside was a service hiccup regarding hot water in the concierge building that took a bit too long to resolve. Overall, it was a fantastic experience that catered well to families.

Rooms

9.0

The rooms were perfect for our family, with connecting rooms and plenty of amenities. The beds were exceptionally comfortable, and we loved having a full-size terrace.

Service

7.0

Most of the staff were genuinely friendly and worked hard to ensure we had a great time, although there was an issue with the hot water that took longer than expected to fix.

Location

9.0

The resort is located in a lovely area with a clean beach and calm waters, making it ideal for families with young children.

Dining

9.0

Dining options were varied and delicious, especially the seafood grill with a beautiful ocean view. Breakfast was also a highlight with a wide range of choices.

Facilities

9.0

The facilities were impressive, with a great beach area and plenty of activities for the kids. Everything was clean and well-maintained.

Molly

United Kingdom, January 2025

9.2/10

I had an incredible time at the Moon Palace in Jamaica! The resort is packed with activities and the dining options were great. The staff were especially wonderful, making us feel like VIPs throughout our stay. Unfortunately, the evening DJ was underwhelming, leaving us craving for better nightlife options. Overall, it was a memorable vacation with just a few minor setbacks.

Rooms

10.0

The rooms offered a beautiful ocean view and were well equipped with modern amenities. We appreciated the comfort of the beds and the clean environment throughout our stay.

Service

10.0

The service was outstanding! Staff members like Anthony and Hanna went above and beyond to make our stay enjoyable. They made us feel special and were always ready to help.

Location

9.0

The location was perfect, with easy access to local attractions like Dunn's River Falls and shopping markets, which were just a short walk from the hotel.

Dining

8.0

Dining was a highlight for us! We loved the variety of restaurants and the quality of the food. However, we did notice that some of the dinner options needed to be reserved early to avoid long waits.

Facilities

9.0

The facilities were excellent, including numerous pools and a private beach, allowing for plenty of relaxation and fun activities. The spa experience was particularly notable, enhancing our overall stay.

Great activities

Disappointing DJ

Isaac

United Kingdom, January 2025

8.8/10

I had a wonderful stay at Moon Palace in Jamaica, thanks to the attentive guest services host and the fantastic spa. The facilities are impressive, especially the spa treatments, but the dining experiences were mixed with some hits and misses. Overall, the staff was friendly and created a welcoming atmosphere, making it a place I would happily return to.

Rooms

9.0

The rooms were spacious and well-kept, offering an amazing view that added to the relaxing vibe of my stay.

Service

Location

9.0

Situated on a beautiful part of the Ocho Rios bay, the location is peaceful yet close to various entertainment options.

Dining

7.0

While some dining options were outstanding, others felt a bit lackluster and could use improvement in variety and flavor.

Facilities

10.0

The facilities were top-notch, especially the Awe Spa where I enjoyed rejuvenating treatments that were a highlight of my trip.

Peter

United Kingdom, October 2024

9.2/10

Our stay at Moon Palace was simply unforgettable. The resort offered a fantastic variety of amenities, and the dining experiences were top-notch with delicious food. The staff were incredibly friendly and attentive, making our family feel welcomed. However, we encountered some hiccups with check-in and had issues with the lifts at peak times, which made getting around a bit challenging.

Rooms

9.0

The rooms were very well kept and clean, with spacious layouts and beautiful views. Housekeeping was attentive and ensured everything was comfortable.

Service

8.0

Most of the staff provided friendly and prompt service, always eager to assist. However, a few at check-in seemed flustered, which was a minor hiccup in our experience.

Location

10.0

The location of the resort is perfect, with easy access to the beach and stunning views. The variety of water activities available nearby was a huge plus.

Dining

10.0

Dining was a highlight of our stay, with exceptional food across all restaurants. The buffet was the best I've experienced, and each specialty restaurant offered unique, delicious meals.

Facilities

9.0

The facilities were fantastic, offering multiple pools for different vibes, a well-equipped fitness center, and beautiful beachfront areas for relaxation.

Alexander

United Kingdom, September 2024

8.0/10

I had a decent stay at the Moon Palace Jamaica. The beach is breathtaking and truly one of the highlights of my trip. The service was on par with what I expect from a Moon Palace resort, but I found the food options to be lacking in variety and quality compared to my previous visits. While the facilities are impressive, they do show some signs of wear. Overall, it was more expensive than similar places in Mexico, which I found a bit hard to justify.

Rooms

8.0

The rooms were clean and spacious, giving a comfortable feel throughout my stay.

Service

9.0

The staff was attentive and went out of their way to ensure we had a great experience.

Location

10.0

The resort is located right on an amazing beach, which is perfect for enjoying the beautiful Ocho Rios scenery.

Dining

6.0

While some of the dining options were good, I was disappointed by the limited variety, especially at the buffet.